Institutional Code of Conduct
We are committed to ensuring integrity in all aspects of the school and operations. Compliance with all applicable laws, regulations, policies and procedures and performance of duties according to the highest standards of honesty and integrity is expected of us all. Staff members in the Office of Financial Aid are bound to act in compliance with Federal Regulation and with the National Association of Student Financial Aid Administrators (NASFAA) Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals.
- Staff will refrain from accepting any gift worth more than $10 from any lender. Gifts include money, tokens, meals, hospitality, entertainment, etc. This does not apply to training related materials and/or meals/refreshments designed to contribute to professional development.
- Staff will refrain from entering into any revenue-sharing arrangement with any lender.
- Staff will refrain from steering borrowers to a particular lender or delaying loan certification because of lender choice.
- Staff will refrain from accepting any offers of private loan funding for students in exchange for providing concessions or promises, volume or a preferred lender arrangement.
- Staff may not accept compensation for any consulting arrangement or contract to provide services to or on behalf of a lender in any way relating to education loans.
- Staff may not accept compensation for service on an advisory board, commission or group set up by lenders or guarantors (except for reasonable expenses). Reasonable expenses must be reported as follows: event (brief description), date(s), amount and to whom paid.
- The institution will not request or accept any offer of staffing assistance from any lender except professional development training.
- Staff will disclose to his/her institution any involvement with or interest in any entity involved in student financial aid (conflict of interest).
- Staff will uphold and support our mission statement below.
Code of Conduct Certifications
Financial Aid employees MUST:
- BE ETHICAL and conduct themselves with INTEGRITY
- AVOID any conflicts of interest and comply with this Code of Conduct
- PROVIDE all students with accurate and complete information
- KEEP student information confidential and comply with FERPA as discussed in the policies and procedures and school catalog
- COMPLY with all applicable Federal, State and Accreditation regulations and school policies and procedures
Financial Aid employees MUST NOT:
- ASK a prospective, enrolled or former student for his/her student aid PIN
- MAKE STATEMENTS that contradict the catalog or enrollment agreement
- DISCUSS financial aid information with anyone except the student unless s/he provided a FERPA release
- COMPLETE OR SIGN any document on behalf of any prospective, enrolled or former student, including:
- Initialing any document on behalf of a student
- Using white-out or erasing any information on a document
- Modifying or altering information provided by a student
- PROVIDE inaccurate information, about:
- Availability of financial aid
- Interest rates
- Amount of financial aid
- Eligibility criteria
- Our programs, facilities, student services and jobs
- Our graduation and placement rates
- Transfer credit to or from other schools
- Credentials or licensing a student may obtain
- Potential income upon graduation
- PAY the application fee of any student or LOAN or GIVE money to any student
- DISCUSS any credit information with a student
- DISCUSS my own personal financial situation or matters unrelated to financial aid
Our Mission Statement
We help adult students gain the skills and attitudes necessary for a meaningful entry-level career position.
We strive to be responsive to the needs of not only our students, but also area businesses, industries, and government.
We are committed to high academic standards in all of our curricular offerings.
We are dedicated to providing the services that support our students efforts to succeed.